Refund policy

 

YOU MAY NOT RETURN USED, OPEN, OR CUSTOMIZED PRODUCTS

All balloon sales (including helium-filled balloons), custom items, printed products, and seasonal merchandise are final sale.

Unopened retail items may be exchanged within 5 days of purchase for store credit only. Items must be in original packaging, unused, unwashed, unstained, and in resalable condition.

We do not accept returns on used, damaged, altered, or worn items.

Receipt required for all exchanges.

Thank you for supporting Inspired Party & Print..

Restrictions
You may not return:

  • Items that are damaged, missing parts, not in the original condition, washed or laundered items, or have obvious signs of use for reasons other than a Inspired Party & Print 
  • Items that were excluded from returns because of bargain and/or clearance pricing or other promotional restrictions
  • Items that have been personalized, such as through wood, Digital stationary, Customized build, and or personalized products 
  • If you return items that are damaged, missing parts, not in the original condition, washed or laundered items, or have obvious signs of use for reasons other than a Inspired Party & Print , you will not be refunded and the product will become the property of Inspired Party & Print

 

Return Shipping
Unless you request otherwise, we will provide you with a prepaid return shipping label during the return authorization process. If you return an item using the return label we provide, and the reason for the return is not the result of a Inspired Party & Print, the cost of return shipping will be deducted from your refund. If you choose to ship the item on your own, you'll pay the shipping carrier at the time you ship your return. Keep in mind, our rates with FedEx are heavily discounted and in most cases will be cheaper than what you would pay yourself. After you have received your label, you have 10 days to return your order. If you do not return your order within 10 days of getting the label, you return will be closed.

Expedited Shipping Refunds
If a shipping carrier fails to deliver on time, you will need to notify us within 3 business days of the delivery failure so that we can assist you in getting a refund for the expedited shipping. If you fail to notify us of the delivery failure within 3 business days, the shipping carrier will reject the refund request. 
Inspired By A-One has no control over carrier deliveries, so we are not responsible to pay you for the carrier's failure to deliver on time. 

Errors and Defects
Certain return restrictions will not apply if your items are being returned as the result of a Inspired Party & Print. Most notably, we will not charge you for return shipping or 20% restocking fee and you will not be penalized for opened items, so long as the defects are determined to be from our store and not as the result of use or damage after they were shipped to you. The condition of the items will be determined during our return verification process. If you return open, defective or damaged items and we determine that they were not the result of a Inspired Party & Print error, you will not be refunded and the product will become Inspired Party & Print  property.